Terms & Conditions

You must be at least 13 years old to use LinqUp. If you don’t agree with these terms, please don’t use the service.

LinqUp helps groups of people find a time that works and make plans together. The service is currently free. How we handle your information is described in our Privacy Policy, which forms part of these terms.

You can use LinqUp as a guest, or sign in with Apple or Google to keep your account across devices. Either way, your account is yours: keep access to it secure, and don’t share it or use someone else’s. You are responsible for what happens through your account.

A guest account lives on the device it was created on. If you lose that device, or clear the app’s data, without linking a sign-in provider, we may not be able to recover the account or its plans.

The plans, availability, and other content you add to LinqUp remain yours. You give us permission to store, process, and display that content as needed to run the service — for example, showing your availability and responses to the other members of your plans.

You are responsible for the content you add. Don’t add anything you don’t have the right to share, or that is unlawful, abusive, or harmful.

Plans are joined through invite links. While a plan’s invites are open, anyone with the link can join it and see its details — so treat invite links with care and share them only with the people you want in the plan. Plan owners can close invites and remove members at any time.

When using LinqUp, you agree not to:

• Break the law, or encourage or help others to break it.
• Harass, threaten, or abuse other people.
• Impersonate someone, or misrepresent who you are.
• Send spam, or use the service for unauthorised advertising.
• Probe, disrupt, overload, or gain unauthorised access to the service, its systems, or other people’s accounts and data.
• Scrape the service or collect other users’ information.
• Use the place search for anything other than choosing a location for a plan — including automated or bulk queries, and copying, storing, or redistributing the suggestions it returns.

We may remove content or suspend or terminate accounts that breach these terms.

LinqUp helps people organise get-togethers; we are not a party to them. The plans you make, the places you meet, and your interactions with other users are your own responsibility. Use your judgement about who you share plans and invite links with.

When you search for somewhere to meet, LinqUp suggests addresses using Google Maps Platform. You can also let the app rank those suggestions around you, which uses your device’s location — that is optional, your phone or browser asks your permission first, and what happens to your location is set out in our Privacy Policy.

Because those suggestions come from Google, using the place search means you also agree to the Google Maps/Google Earth Additional Terms of Service, including the Google Privacy Policy.

Place information is supplied by others and can be wrong, out of date, or refer to somewhere that has moved or closed. It is there to help you fill in a plan’s location, not to navigate by — check an address before you rely on it, and never use LinqUp in an emergency.

Parts of the service rely on third parties — signing in with Apple or Google, downloading the app from the App Store or Google Play, push notification delivery, and the place search described above. Your use of those services is also governed by their own terms.

You can stop using LinqUp at any time, and you can delete your account from your profile in the app. Deleting your account is permanent: it removes your profile and every plan you created, including for the other people in those plans, as described in our Privacy Policy.

We may suspend or terminate your access if you breach these terms, if the law requires it, or if we discontinue the service. Where reasonable, we’ll give you notice first.

We work hard to keep LinqUp reliable, but the service is provided “as is” and “as available”. We don’t promise it will always be uninterrupted, error-free, or that plans and data will never be lost — so keep your own record of anything critical. The same goes for anything the service shows you from somewhere else, including place suggestions and the results of locating your device: we don’t promise they are accurate, complete, or available.

Nothing in these terms excludes, restricts, or modifies any consumer guarantees or other rights you have under the Australian Consumer Law or any other law that cannot be excluded by agreement. Where we are permitted to limit our liability, it is limited, at our choice, to resupplying the service or paying the cost of having it resupplied.

Beyond what the law doesn’t allow us to exclude, we are not liable for indirect or consequential loss, or for loss arising from the plans and interactions you have with other users, from third-party services, or from events outside our reasonable control.

LinqUp is actively developed: features may change, be added, or be removed. We may also update these terms from time to time. When we do, we’ll revise the date at the top, and if a change is significant we’ll let you know in the app or on this site. Continuing to use the service after a change takes effect means you accept the updated terms.

These terms are governed by the laws in force in Australia, and any dispute about them is subject to the jurisdiction of the Australian courts.

Questions about these terms? Email us at support@golinqup.com.